Information session

Live Chat Support Simulation

Select and hire top performing live chat agents, at scale.

About this webinar

More and more consumer interactions are going to online channels, making live chat support the fastest growing business segment for contact centers and business process outsourcing providers (BPOs) worldwide.

Although live chat feels quick and easy on the end of a consumer, it is a challenge for TA leaders. The skills for live chat differ greatly from phone support; Recruitment teams need to be able to identify top candidates at scale while delivering a great experience to thousands, or tens of thousands, of applicants.

In this 20 minute-session, we’ll cover:


Thursday, March 11 at 1PM ET / 10AM PT

Supporting Guests:

Evan Eisenberg

Account Director, Harver

John Collins

Commercial Strategy & Operations

Reserve your spot

Register now for the live event.