More and more consumer interactions are going to online channels, making live chat support the fastest growing business segment for contact centers and business process outsourcing providers (BPOs) worldwide.
Although live chat feels quick and easy on the end of a consumer, it is a challenge for TA leaders. The skills for live chat differ greatly from phone support; Recruitment teams need to be able to identify top candidates at scale while delivering a great experience to thousands, or tens of thousands, of applicants.
In this 20 minute-session, we’ll cover:
Live-webinar
Thursday, March 11 at 1PM ET / 10AM PT
Register now for the live event.
Get the answers you need to optimize
your TA and TM processes and results.
Ready to serve you with our full suite of talent solutions and a fresh look!
