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Blog articles

4 Musts for Contact Center Success in 2025

Contact Centers
Posted on:
October 1, 2024

Why Volume Hiring is Different: 4 Key Considerations for Hiring Contact Center Roles

Hiring Efficiency
Posted on:
October 1, 2024

Maximizing Retail Hiring for the Holiday Season: 3 Ways Candidate Experience Can Boost Your Business

Recruitment Automation
Updated on:
September 11, 2024

Improve Your Passive Candidate Sourcing with Checkster’s Branching Questions

Reference Checking
Posted on:
July 23, 2024

Nominate Your Colleagues for a 2024 LIFT Award

HR
Posted on:
May 28, 2024

Why 2024 Is the Year of Content Moderation

Contact Centers
Updated on:
September 2, 2024

World’s First Content Moderator Assessment For $7.5B Content Moderation Services Market

Contact Centers
Updated on:
September 2, 2024

Reference Check Software: 5 Reasons Why It’s a Home Run

Reference Checking
Updated on:
May 17, 2024

How to Reduce Manufacturing No-Shows, Quick Quits & Late-Stage Attrition

Manufacturing
Posted on:
July 23, 2024

Webinars

Wednesday, October 23rd 2024 at 12:00 PM ET

Is AI a Threat to Your Quality of Hire?

Is AI going to make it easier or harder to hire the right people? Join Chris Pateman and Stella Ioannidou.

August 15th 2024 at 11:00 AM ET

How You’re Wired Gets You Hired: Why Personality Matters in TA

Curious why personality assessments are such a widely used tool in hiring? Join Harver’s Lead People Scientist, Eric Fox

June 25th 2024 at 11:00 AM ET

Now Safe For Work: First-Ever Content Moderator Assessment

Now you can predict quality and speed before you hire, with the world’s only Content Moderator assessment.

March 26th 2024 at 11:00 AM ET

Building Dynamic Success for Talent Leaders

w/ The Josh Bersin Company – how talent models have changed for agile, organization-wide success

Thursday, March 7th 2024

Data-Driven Recruitment

From Intuition to Insights: Building a Data-Driven Talent Strategy

Learn why and how to use data to inform strategy and process decisions

Dec 7, 2023 11:00 AM ET

2024 HR Trends: Predictions, Pitfalls & Paradigm Shifts

Information sessions

Live Chat Support Simulation

Thursday, March 11 at 1PM ET / 10AM PT

Whitepapers

4 Proven Methods to Hire for Quantity and Quality

Hiring the right candidates, quickly, is critical for business success. Learn 4 proven strategies to hire at scale while maintaining quality.
Talent Acquisition

Contact Center Trends Report: Exceeding Customer Expectations

Contact centers are under pressure to meet customer expectations. New research shares trends and actionable insights to help enhance performance and customer satisfaction.
Contact Centers

Using AI to Debias Talent Decisions

Think AI has to be biased? Get the truth for talent professionals – AI can be DEBIASED and even used to DEBIAS other tools. Get your whitepaper now.
AI

The 1-2-3’s of Talent Strategy: Simple Steps for Data-Driven Decisions

Data-driven recruiting strategy: How to start with recruiting analytics. Get free whitepaper to make data-driven decisions for effective and efficient processes.
Data-Driven Recruitment

2024 HR Trends: How to Adapt to AI, Volatility & More

Get ahead with 2024’s top HR trends. Grab our whitepaper with tips on adopting AI in HR, overcoming uncertainty and a tight labor market, and more.
HR

5 Campus & Early Career Recruiting Trends For Top-Of-The-Class Success

2024’s top Gen Z and employer trends. Get this campus and early career recruiting whitepaper to learn how to differentiate your brand, close soft skill gaps, and more.
Hiring Graduates

4 Winning Tactics For Retail And Hospitality Recruitment

Recruiting for retail or hospitality roles? Grab our whitepaper for 4 proven tactics to compete for – and win over – in-demand front-line workers.
Hospitality

Soft Skills: Your Competitive Workforce Advantage

Hard skills vs soft skills? Assess both for success. Download our whitepaper for a soft skills list and your guide on how to capture soft skills data.
Internal Mobility

Stay Compliant, Stay Legal: Ensuring All References Are Asked The Right Questions

Ensure compliance when checking references, with Harver Reference – the #1-rated reference checking solution.
Reference Checking

Collective Intelligence Can Elevate Artificial Intelligence

Collective Intelligence Can Elevate Artificial Intelligence
Reference Checking

Cyber-Vetting: Guidelines For Employers Checking Applicants Online

Cyber-vetting without the risk – download our free whitepaper on the usage, risks, future of cyber-vetting, and a safer and more efficient alternative.
Reference Checking

Weekly Recruiting Scorecard Template

Use our free weekly recruiting scorecard template to make it easy to track summaries of open reqs and their funnel statistics.
Recruitment

Opinion articles

5 Takeaways from Our Dynamic Success for Talent Leaders Webinar

Volume Hiring in Hospitality: 3 Trends That Are Here to Stay

The younger generation has seen the effects of a pandemic economy on restaurants and hospitality and are weary of starting their career in what they consider a volatile industry.

4 Trends Shaping Contact Center Volume Hiring in 2022

There’s a lot going on in the contact center industry right now, and 2022 is set to be another interesting year for recruitment teams in this space. 

Retail Volume Hiring Trends to Watch Out for in 2022

From recruitment agility to hiring for skills, here are the trends that will shape the retail volume hiring landscape in 2022.

The Hourly Hiring Crisis Is a Process, Not a People, Problem

For the first time since 2008, volume is missing from high-volume hiring, leaving most organizations using traditional recruitment strategies unprepared.

The Big, Ugly Elephant in the D&I Room

There are hundreds of articles written about diversity and inclusion and everyone talks about gender and age discrimination, but in the D&I room, there’s one bigger, uglier elephant that no one likes to talk about: name bias.

Video success stories

How HEMA transformed their candidate selection process.

Retail

Albert Heijn empowered store managers to hire 40% faster

Retail

Client case studies

How Paramount Advertising increased workforce ethnic diversity by 254% and reduced attrition by 56%

Tech, Media & Telecommunications.

How this BPO improved recruiter efficiency by 585% through digital transformation

BPO

How Arvato reduced employee turnover by 63%

BPO

Albert Heijn empowered store managers to hire 40% faster

Retail

eBooks

Screen Candidates at Scale & Cut Hiring Costs with Automation

15 Common Hiring Biases You Need to Avoid

Employee Attrition: A Hiring and Retention Problem

How to Build a Candidate-centric Recruitment Process

Hiring live chat agents at scale: A playbook

The complete guide to 21st century candidate selection

The benefits of recruitment technology & AI

15 ways to reduce time to hire

Product videos

Content Moderator Assessments

Harver CHAT Basic

Harver Solutions for Professional Hiring

Harver Solutions for Hourly

Harver’s assessment platform

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