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Whitepaper
The 2021 Guide to Contact Center Volume Hiring
Dive into the specifics of contact center volume hiring in 2021 and discover the steps you can take to build an efficient end-to-end digital hiring process.
Dive into the specifics of contact center volume hiring in 2021 and discover the steps you can take to build an efficient end-to-end digital hiring process.
Contact Centers
WHITEPAPERS
Restaurant volume hiring in 2021
Learn how you can overcome the challenges of restaurant volume hiring in a tight labor market by digitally transforming your recruitment process.
Restaurants
WHITEPAPERS
Retail volume hiring in 2021
Discover how to overcome the challenges of retail volume hiring in the post-pandemic reality by digitally transforming your recruitment process.
Retail
WHITEPAPERS
How to digitally transform your contact center recruitment process
Discover the four components of contact center digital transformation and reinvent your recruitment.
Contact Centers
WHITEPAPERS
The state of diversity recruiting in 2020
Dive into the relevant emerging trends in diversity recruiting throughout every stage of the hiring funnel.
D&I
WHITEPAPERS
How to win the retail recruitment game
Explore the retail trends and developments that affect your hiring process.
Retail
Opinion articles
Opinion
Why Digital Transformation in Recruitment Fails: “Doing” Is Not “Being” Digital
Although Covid accelerated the process, the transformation risks stopping halfway through.
Matthijs Metzemaekers
Opinion
5 Things I’ve Learned from Creating SJTs for the World’s Biggest Brands
Sometimes, the vision on what’s important for a role differs between HQ and the employees doing the work.
