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  • On-demand webinar

Thursday, March 4 at 1pm ET / 10am PT

Multi-location hiring webinar series

Efficiency in Multi-Location Hiring:
From ‘apply’ to ‘hired’ in 24 hours

a round-table discussion on how to streamline decentralised hiring.
Watch recording

Blog articles

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  • ARTICLE

Volume Hiring for Logistics Companies: The Complete Guide

Logistics

Apr 16, 2021

  • ARTICLE

9 Ways to Decrease Restaurant Employee Turnover Rates

High Volume Recruitment

Apr 13, 2021

  • ARTICLE

Centralizing Recruitment in Retail: 7 Best Practices for Volume Hiring

Retail

Apr 08, 2021

  • ARTICLE

What a Fully Digital Recruitment and Selection Process Looks Like

Recruitment Automation

Apr 06, 2021

  • ARTICLE

QSR Volume Hiring Software: 14 Tools to Automate Your Recruitment Funnel

Quick-Service Restaurants

Mar 30, 2021

  • ARTICLE

Contact Center Volume Hiring Strategy: The Complete Guide [2021]

Contact Centers

Mar 25, 2021

  • ARTICLE

Why Rerouting Candidates is Key to Talent Pool Optimization in Retail

Retail

Mar 23, 2021

  • ARTICLE

What Multi-Location Businesses Need for an Efficient Recruitment Process

Retail

Mar 18, 2021

  • ARTICLE

Contact Center Recruitment: A Digital Transformation Framework

Digital Transformation

Mar 16, 2021

  • ARTICLE

The Key to Quality Hires in Contact Centers? Chat Assessment Tests

Contact Centers

Mar 11, 2021

  • ARTICLE

Volume Hiring in QSR: The Complete Guide [2021]

High Volume Recruitment

Mar 09, 2021

  • ARTICLE

Choosing Contact Center Software for Automating Volume Hiring

Contact Centers

Mar 04, 2021

Webinars

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  • On-demand webinar

Thursday, March 4 at 1pm ET / 10am PT

Retail

Efficiency in Multi-Location Hiring: From ‘apply’ to ‘hired’ in 24 Hours

a round-table discussion on how to streamline decentralised hiring.
Watch recording
  • On-demand webinar

Thursday, February 25 at 1pm ET / 10am PT

Contact Centers

Efficiency in Contact Center Hiring: From Street to Seat in 72 Hours

a crash-course to hiring more agents with less effort and in a fraction of the time.
Watch recording
  • On-demand webinar

40 minutes

Retail

Retail hiring in 2021: go digital or go home

How leading retailers tackle decentralized hiring challenges in the year to come.
Watch recording
  • On-demand webinar

50 minutes

Contact Centers

Contact Center Hiring in 2021

How the world’s largest players prepared their hiring strategy for the new year.
Watch recording
  • On-demand webinar

38 minutes

Contact Centers

Next-Gen Hiring: How to select the best live chat agents

Get a look into how the world’s most successful contact centers assess live chat agents.
Watch recording
  • On-demand webinar

40 minutes

Contact Centers

Recruitment Reinvented: How Sitel Group Reduced Attrition by 45%

with Sitel America’s CEO and Sr. Director of HR.
Watch recording

Information sessions

Live Chat Support Simulation

Thursday, March 11 at 1PM ET / 10AM PT

Join info session

White papers

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  • WHITEPAPERS

How to digitally transform your contact center recruitment process

Discover the four components of contact center digital transformation and reinvent your recruitment.
Contact Centers
  • WHITEPAPERS

The state of diversity recruiting in 2020

Dive into the relevant emerging trends in diversity recruiting throughout every stage of the hiring funnel.
D&I
  • WHITEPAPERS

How to win the retail recruitment game

Explore the retail trends and developments that affect your hiring process.
Retail

Ebooks

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  • EBOOK

The complete guide to 21st century candidate selection

  • EBOOK

The benefits of recruitment technology & AI

  • EBOOK

15 ways to reduce time to hire

Video success stories

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  • VIDEOS

How HEMA transformed their candidate selection process.

Retail
  • VIDEOS

Albert Heijn empowered store managers to hire 40% faster

Retail

Client case studies

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  • CASE STUDY

How NexRep improved recruiter efficiency by 585% through digital transformation

BPO
  • CASE STUDY

How Arvato reduced employee turnover by 63%

BPO
  • CASE STUDY

How KPMG NL transformed its recruitment process and increased the number of female hires by 44%

Professional services
  • CASE STUDY

Albert Heijn empowered store managers to hire 40% faster

Retail

Product videos

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  • VIDEOS

The next-gen chat assessment

  • VIDEOS

McDonald’s candidate experience

  • VIDEOS

Harver’s assessment platform

Press releases

Harver and Sitel Group® Launch Global Partnership to Digitally Transform Recruitment and Employee Experience

The two organizations will present at Call Center Week (CCW) At Home 2021 on January 25

January 21, 2021

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