Resource Library

Be the first to discover innovative HR and recruitment strategies.
Join a community 10,000+ strong and get our weekly digest in your inbox.

How to digitally transform your contact center recruitment process

Discover the four components of contact center digital transformation and reinvent your recruitment.

Blog articles

How to Use a Contact Center Simulation Test to Deliver the Best Candidate Experience

Contact Centers

Nov 18, 2020

Leading a Multi-Generational Workforce: 9 Strategies for Success

Recruitment Inspiration

Nov 10, 2020

10 Recruiting Tips for Hard-to-Fill Positions

Recruitment Inspiration

Nov 03, 2020

10 Tips for Attracting and Hiring Convenience Store Employees

Recruitment Inspiration

Oct 28, 2020

How to Hire Hourly Workers: 9 Tips for Success

Contact Centers

Oct 22, 2020

How to Choose Enterprise Pre-Employment Testing Software

Recruitment Inspiration

Oct 20, 2020

How to Hire QSR Employees in 2020 and Beyond

Hospitality

Oct 15, 2020

9 Recruiting Tactics to Sharpen Up

Recruitment Inspiration

Oct 13, 2020

How to Get Clients for Your Staffing Agency

Staffing

Oct 08, 2020

9 Recruitment Roles You Need on Your Team

Recruitment Inspiration

Oct 06, 2020

A Guide to Language Assessment in Recruitment

Recruitment Inspiration

Oct 01, 2020

9 Things You Need to Know About Direct Sourcing

Recruitment Inspiration

Sep 29, 2020

White papers

How to digitally transform your contact center recruitment process

Discover the four components of contact center digital transformation and reinvent your recruitment.
Contact Centers

The state of diversity recruiting in 2020

Dive into the relevant emerging trends in diversity recruiting throughout every stage of the hiring funnel.
D&I

How to win the retail recruitment game

Explore the retail trends and developments that affect your hiring process.
Retail

Webinars

December 10, 10am PT / 1pm ET

Next-Gen Hiring:
How to select the best live chat agents

Get a look into how the world’s most successful contact centers assess live chat agents.

40 minutes

How Sitel reinvented its recruitment process

and decreased attrition by 45%.

57 minutes

Hiring Insights: Using data to navigate the permanently changed recruitment landscape

Learn how hiring insights can help organizations take control over their hiring process.

45 min

[APAC] How Sitel APAC reinvented its recruitment process

by building an end-to-end digital hiring process.

31 minutes

Automate language assessments for offshore customer service agents

The importance and key facets assessing language for non-native speakers.

30 minutes

The importance of assessing spoken language

How you can future proof your organization by implementing natural language processing.

The complete guide to 21st century candidate selection

The benefits of recruitment technology & AI

15 ways to reduce time to hire

Video success stories

How HEMA transformed their candidate selection process.

Retail

Albert Heijn empowered store managers to hire 40% faster

Retail

Client case studies

How Arvato reduced employee turnover by 63%

BPO

How KPMG NL transformed its recruitment process and increased the number of female hires by 44%

Professional services

Albert Heijn empowered store managers to hire 40% faster

Retail

Product videos

McDonald’s candidate experience

Harver’s assessment platform

The Hireside Chat

How your employer brand can help you survive in times of crisis

Press releases

Harver raises $15M in Series B financing

Harver, a leading pre-employment assessment software company, announced today that it has raised $15M in Series B funding, led by Insight Partners. The investment will further accelerate Harver’s vision to reinvent the volume recruitment process through digital automation.

July 31, 2019