Webinars

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December 10, 10am PT / 1pm ET

Next-Gen Hiring:
How to select the best live chat agents

Get a look into how the world’s most successful contact centers assess live chat agents.

40 minutes

How Sitel reinvented its recruitment process

and decreased attrition by 45%.

57 minutes

Hiring Insights: Using data to navigate the permanently changed recruitment landscape

Learn how hiring insights can help organizations take control over their hiring process.

45 min

[APAC] How Sitel APAC reinvented its recruitment process

by building an end-to-end digital hiring process.

31 minutes

Automate language assessments for offshore customer service agents

The importance and key facets assessing language for non-native speakers.

30 minutes

The importance of assessing spoken language

How you can future proof your organization by implementing natural language processing.

40 minutes

Our ‘free during COVID-19’ remote hiring solution for contact centers and BPOs

To help out during the COVID-19 crisis, we offer a battle-tested work-from-home assessment flow for free.