Screen candidates’ written English proficiency automatically, with no manual review and no guesswork.
Harver has long helped teams screen for language and communication skills. The Writing Assessment is the next step: the first-time candidates can be assessed on real-world, open written tasks rather than structured language tests. Candidates respond to job-relevant prompts in their own words, and every response is automatically scored against the CEFR scale, the internationally recognized standard used in language education and professional certification worldwide.
A1-C2
Full CEFR
scale covered
4
Scoring dimensions
per response
Minutes
To configure
and go live
Every response scored instantly against the internationally recognized CEFR A1–C2 scale. No reviewers, no variation, no subjectivity.
Task Response, Vocabulary, Coherence, and Grammar — a complete picture of a candidate’s written proficiency in a single assessment.
An optional flag that indicates the likelihood a response was AI-generated, human-written, or mixed. Included at no additional cost.
Manual review of written responses doesn’t scale. Different reviewers bring different standards, and at high volumes something has to give, usually the consistency of the process. Harver’s Writing Assessment removes that bottleneck entirely. Every candidate is measured against the same benchmark, every time, with results surfacing immediately in the Candidate Detail Page, PDF reports, and the Reports Hub for cross-candidate analysis.
Written English is a core skill in customer service, yet most assessment tools don’t measure it directly. The Writing Assessment was purpose-built for BPO and outsourcing, contact centers, retail, financial services, insurance, and healthcare administration — any role where a candidate’s ability to write clearly, professionally, and on-task directly affects the customer experience.
Choose from two ready-made customer service scenarios or write your own questions — up to six per assessment. Set the timer, enable AI answer detection if needed, and publish the flow. No IT involvement, no integration work. Most teams are up and running the same day.
Get a preview of Harver’s Writing Assessment and see how automated CEFR scoring fits into your hiring workflow.
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