The importance of assessing spoken language

a product webinar by Dr. Ben Porr.

About this webinar

Contact centers and BPO organizations are rapidly expanding to offshore locations. When moving operations to non-native English speaking countries, it is extremely important that candidates have the right level of language proficiency and fluency to support customers who are native English speakers.

In this webinar, we’ll cover:


30 minutes

Supporting Guests:

Barend Raaff

CEO, Harver

Nazy Kerr

Head of Talent, Harver

Robert Szabo

Technical Product Owner, Harver

About the speaker:

Dr. Ben Porr

As IO-psychologist Ben specializes in talent assessment, organizational development and people analytics. As Harver’s VP of People Science he has worked with a wide range of contact centers and BPOs on innovating their candidate selection process.

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