The effects of the events of 2020 will echo far into 2021; extremely high volumes, fluctuating client demands and remote hiring are only a few of the challenges BPOs and in-house contact centers will be facing. The world’s leading organizations – such as Alorica, Sitel, and Booking.com – prepared for the new year by accelerating their digital transformation and fully digitizing their recruitment process. In this webinar, we will show you what steps they took and the technology that enabled them to be ready for whatever 2021 brings. After this webinar, you will:
Sr. Consultant of People Science, Harver
As a Senior Consultant of People Science, Linn has worked with the world's largest contact centers and BPOs to digitally transform their hiring process.
CEO, Harver
Barend is Harver's co-founder and CEO. A true digital innovator who is on a mission to change recruitment.
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