Learn how the world’s leading contact centers assess live chat agents. Our senior people science consultant will share the unique skills needed to succeed in a chat support role, and how they differ from traditional contact center roles.
We’ll show you why the way chat agents are being assessed and selected is outdated and inefficient – and how you can bring the assessment of chat agents into a new reality. One that is fast, digital-first, and future proof.
Join us on this webinar and:
Senior People Science Consultant
As a Senior Consultant of People Science, Linn has worked with the world's largest contact centers and BPOs to digitally transform their hiring process.
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