Contact center volume hiring starts with Harver

The purpose-built solution for fast and efficient, end-to-end digital volume hiring.

A proven approach to volume hiring

Volume hiring is different. That’s why your hiring process needs something different. We’ve built Harver from the ground up to help you overcome the exact challenges you face when hiring at scale. Our volume hiring solution combines data-driven matching, automation, candidate experience and business intelligence to help you hire better candidates fast, fair and at scale.

63%

decrease in employee turnover

73%

decreased time to hire

94%

candidate satisfaction score

Contact center recruitment software designed to:

Drastically decrease employee turnover

Challenge the status quo and stop accepting high employee turnover rates as a cost of doing business.

Harver scientifically matches candidates to multiple call types at once and simultaneously provides a realistic job preview, enabling candidates to self-select. This unique two-way matching methodology drastically decreases employee turnover.

Save countless hours with end-to-end automation

Is your team still manually screening resumes and scheduling interviews? That means you’re wasting countless precious hours!

Automate the manual steps of your hiring process from the ‘apply-stage’ to the ‘hire-stage’ with Harver and see efficiency skyrocket. Harver automates:

Showcase your values and culture

Your customer service employees are the voice of your brand. Pass on your company’s culture and values from the get-go through an engaging and fully on-brand application experience. 

Experience a complete new level of control

In volume hiring, continuous real-time insight into your core KPIs is mission-critical. Harver’s BI suite ‘Harver Insights’ connects data throughout the stages of the hiring process for an unprecedented level of control. 

FIND A CULTURAL ADD

Find applicants that align with your values and complement your organisational culture.

Adopt the latest advancements in IO-psychology with unique contact center specific assessments

Results that speak your language

Harver matches candidates to every call-type in your organization and automatically flags top performers.

“Harver has been our absolute partner of choice to accelerate the digital transformation of our recruitment process”

Mike Small – CEO, Sitel Americas

Supercharge your current tech stack

Harver acts as an intelligence layer that enhances your current technology setup through smart, seamless integrations.

Global implementation. Local customization.

Wether you operate out of 1 location, or a 1000, Harver is easily customizable to adapt to the needs of individual locations.

Compliance and security at the core

Harver’s enterprise-grade security and rigorous compliance safeguards your critical data.
How Sitel reduced employee turnover by 45%

Thursday, February 25 at 1pm ET / 10am PT

Contact center webinar series

Efficiency in Contact Center Hiring:
From Street to Seat in 72 Hours