Contact center volume hiring starts with Harver
The purpose-built solution for fast and efficient, end-to-end digital volume hiring.
A proven approach to volume hiring
Volume hiring is different. That’s why your hiring process needs something different. We’ve built Harver from the ground up to help you overcome the exact challenges you face when hiring at scale. Our volume hiring solution combines data-driven matching, automation, candidate experience and business intelligence to help you hire better agents fast, fair and at scale.
63%
decrease in employee turnover
73%
decreased time to fill
94%
candidate satisfaction score
Contact center recruitment software designed to:
Drastically decrease employee turnover
Challenge the status quo and stop accepting high employee turnover rates as a cost of doing business.
Harver scientifically matches candidates to multiple call types at once and simultaneously provides a realistic job preview, enabling candidates to self-select. This unique two-way matching methodology drastically decreases employee turnover.
Save countless hours with end-to-end automation
Is your team still manually screening resumes and scheduling interviews? That means you’re wasting countless precious hours!
Automate the manual steps of your hiring process from the ‘apply-stage’ to the ‘hire-stage’ with Harver and see efficiency skyrocket. Harver automates:
- Candidate qualification
- Interview scheduling
- Hiring stage progession
- Candidate communication
Showcase your values and culture
Your customer service employees are the voice of your brand. Pass on your company’s culture and values from the get-go through an engaging and fully on-brand application experience.
Experience a complete new level of control
In volume hiring, continuous real-time insight into your core KPIs is mission-critical. Harver’s BI suite ‘Harver Insights’ connects data throughout the stages of the hiring process for an unprecedented level of control.
FIND A CULTURAL ADD
Find applicants that align with your values and complement your organisational culture.
Adopt the latest advancements in IO-psychology with unique contact center specific assessments
- Live chat simulation
- WFH system diagnostics
- Spoken language
- Job simulation
Results that speak your language
Harver matches candidates to every call-type in your organization and automatically flags top performers.
“Harver has been our absolute partner of choice to accelerate the digital transformation of our recruitment process”
Mike Small – CEO, Sitel Americas
Supercharge your current tech stack
Harver acts as an intelligence layer that enhances your current technology setup through smart, seamless integrations.
Global implementation. Local customization.
Wether you operate out of 1 location, or a 1000, Harver is easily customizable to adapt to the needs of individual locations.
Compliance and security at the core
- ISO 27001 certified
- GDPR compliant
- CCPA-compliant
- Single Sign-on (SSO)