Retailers face an annual employee turnover rate anywhere from 42% to 65%.1 At the same time, you want people with new skills to support e-commerce initiatives. Accelerating the hiring process – without making things worse through bad hires – is a must.
Harver offers a solution proven to increase both the quality and speed of retail hiring – and to build a more tech-savvy workforce.
63%
Decrease in employee turnover
73%
Decreased time to hire
94%
Candidate satisfaction score
Harver’s retail hiring solution leverages intelligent automation and data-driven insights to help you engage, hire, and grow talent faster – and expand skills – with far less effort.
Kick off hiring in a fast and friendly way. Use our brandable chatbot, Harver CHAT (Conversational Hiring AI Tool), to engage and capture candidates in your ATS, then route them through the application process.
With Harver, you can provide candidates with a realistic job preview – and easily test for new skills –while gathering the data to make bias-free hiring decisions. Our library of mobile-friendly assessments and job simulations helps drive conversion, with assessments in as little as 7 minutes.
Harver’s custom matching engine takes bias out of the equation, matching candidates to one or more jobs – across locations – and providing clear decision support to recruiters and hiring managers.
You can relieve store managers of time-consuming manual hiring tasks with Harver’s validated matching data. Based on the matching results, Harver auto-selects high-potential candidates and automatically schedules interviews – no store manager effort required.
Harver makes interviewing scalable – with one-way virtual interviewing without recruiters and live interview data support to enable the right decisions. Location managers can view on-demand video interviews at their convenience.
Scale your organization without scaling your recruitment team. Harver supports hiring managers – in stores or at headquarters – to enable split-second hiring decisions.
Real-time analytics – at every step of the hiring process – keeps you in control. Our enterprise-grade analytics suite, Harver Insights, provides you with all the data you need to run an efficient process and optimize it over time. You get the tools you need to broaden team skills and pursue your multichannel strategy.
Store managers aren’t recruiters, but in many retail organizations, they’re still tasked with recruitment for their locations. Harver’s automation engine offloads tedious, repetitive admin tasks up until the hiring decision. That gives store managers more time to do what they do best – driving their stores’ business performance.
Why reject a qualified applicant at one location when there’s a hiring need at another? With Harver, you can route candidates efficiently based on hiring needs at nearby locations and candidate availability.
As you become a more multi-channel retailer, Harver supports your search for new skills by enabling easy testing then moving applicants from “apply” to “offer” in as little as 24 hours. You get the top candidates before your rivals.
With Harver, you can widen your search to attract more non-traditional candidates, including older and disabled workers, and increase diversity and inclusion.
Retail turnover is a problem that’s exacerbated when candidates don’t know enough about what the job entails. Harver’s realistic job preview enables candidates to self-select, while simultaneously providing you with best-fit candidates based on data. This unique two-way matching methodology drastically decreases employee turnover.
Your applicants aren’t just job candidates – in many cases, they’re also your customers. That’s why you can’t afford to deliver a poor experience. Harver enables you to run a smooth, consistent, branded hiring process – even when hiring across many locations.
Your retail business performance is directly linked to your staffing situation. Our Business Intelligence suite, Harver Insights, keeps you continuously abreast of your core KPIs throughout the hiring process. You can ensure that your hiring practices are supporting your business strategy.
See how Harver can help you keep stores staffed with people who’ll stay and thrive.
1. https://www.forbes.com/sites/jennmcmillen/2022/09/26/retail-has-endured-quiet-quitting-for-years-is-it-worse/?sh=27daba94615b
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