3 Biggest Volume Hiring Trends in Retail: 2021 Edition

Retail Volume Hiring Trends in 2021

We work with major retailers across the globe and one of the common themes in our discussions last year was how to approach their volume hiring strategy in the Covid-19 reality to make their processes more efficient and streamlined. Our clients handle large volumes of applicants, and after Covid hit, they’ve seen their candidate numbers […]

Contact Center Volume Hiring Trends for 2021

Volume hiring

Reducing employee attrition, improving retention, and digitally transforming operations to improve the efficiency of their volume hiring process are the top priorities in 2021 for contact center recruiters worldwide. To meet such goals, the approach to high volume recruitment needs to shift from reactive and shaped by market changes to predictive and proactive.  Covid-19 accelerated […]